Business Accounts - Wolverhampton, United Kingdom - Adecco UK
Description
Excellent NEW Role Available
Business Accounts
Full Time - Based in Wolverhampton
£10.90 per hour
Monday to Friday, 9.00am till 5.30pm
Temporary to permanent
Our client is currently recruiting for a Business Accounts Clerk to join their professional team and ever-growing, successful business based in Wolverhampton.
This is a fantastic opportunity that offers a warm, family feel environment with lots of social benefits to encourage full team cohesion.
***Role Summary
- Providing exceptional customer service skills to the client.
- Managing incoming calls/queries and proactively find the solution.
- Update the client on all information regarding their account and provide feedback where necessary.
- Consult, support and guide the client to best navigate and overcome issues.
- Maintain clear communication lines according to company guidelines.
- Identify major incidents and escalate to the relevant teams when required.
- Be able to manage a busy environment and prioritise workload effectively.
- Action all required administration tasks and work to strict deadlines.
Ideal Criteria
- Experience in a similar role is ideal bringing transferable customer service or account management skills.
- Basic computer skills
- MS Word, Excel, and Outlook to a basic standard.
- Excellent people skills/relationship building is essential.
- Ability to manage own workload and demonstrate exceptional organisational skills.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Yasmine Beddall
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