Administrator Part-time - Welwyn Garden City, United Kingdom - PayPoint IT

PayPoint IT

Verified Company

Welwyn Garden City, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Purpose:

To provide professional, comprehensive and flexible administrative support to the Business Support team.

Main Responsibilities

To undertake any such duties as required consistent with the nature of the role in support of the business support team
To process decommissions requested by retailers, finance and the business for all PayPoint Products
To chase for outstanding equipment to be returned
Ensure stock requests are processed in a timely manner
To raise charges for the balance of contract and process refunds when required
Liaising with 3rd party suppliers to arrange collections of equipment
Ensure accuracy when raising charges and issuing communications around balance contract
Ensure that all documents and letters are produced with the correct content and format
To be able to deal with complaints from retailers in the appropriate manner
To identify and recommend new or improved working practices to ensure the success of the role
To maintain an audit trail of communication activities on the PayPoint systems and associated databases and spreadsheets ensuring compliance with PayPoint standards and data protection
To work to deadlines and respond in a flexible way to the changing demands of the business
Portray a positive image of the company by always maintaining a professional manner when communicating with agents and suppliers
To cross train on other roles within the Business Support team to cover during peak period and times of absence.

Attributes

Ability to deal with complaints
Good organisational skills with the ability to work in a busy environment and undertake a number of tasks simultaneously
High level of accuracy and attention to detail
Excellent written and verbal communication skills
Have a flexible, proactive and creative approach
Ability to work as an individual but also as part of a team
Ability to work in a fast paced environment and perform well under pressure
Flexible and adaptable to change

16 hours a week Monday - Friday paying £9,269
3 hours x 4 days and 4 hours x 1 day

Description
To undertake any such duties as required consistent with the nature of the role in support of the business support team

Key Responsibilities
To provide professional, comprehensive and flexible administrative support to the Business Support team.

Job Type:
Part-time