Duty Officer - London, United Kingdom - The Royal Parks

The Royal Parks

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Duty Officer
The Hub, The Regent's Park, London

The Organisation
The Royal Parks (TRP) is a charity created in March 2017.

We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London.

These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens.

Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

The Hub in The Regent's Park is the largest, most popular outdoor sports facility in central London, having hosted over 10,000 bookings in 2022 alone

We are now looking for a Duty Manager to join us at the Hub on a part-time, flexible basis, typically working eight and fifteen hours per week, including evenings, and weekends.

The Benefits

Hourly rate of £13.3
Private medical insurance and healthcare cash plan
Employee assistance programme and access to mental health first aiders
Learning and development opportunities
Cycle to work scheme

This is a terrific opportunity for a customer-focused professional to develop their skillset with our historic organisation

Immersing yourself in the enjoyment of countless people and the fantastic array of activates we have on offer, you'll be taking on a highly flexible role where you can fit other commitments around your work.

The Role
As a Duty Officer, you will play a key role in managing sports facilities and bookings at The Hub.

Working as part of a small team responsible for the day to day operations of The Hub, you will deliver outstanding customer service to members of the public using the facilities.

You will take bookings and monies for events and sporting facilities at The Regent's Park and Primrose Hill.

Assisting with our pay-and-play facility, you will also facilitate small sports events and school sports days, ensuring that our facilities and equipment comply with good practice standards.

Additionally, you will:

Ensure a safe, highquality user experience
Open and close the Hub
Oversee the use of the Hub and the sports pitches
Assist with pitch inspections to ensure safe conditions

About You
To be considered as a Duty Officer, you will need:

A commitment to exceptional customer service
IT literacy and basic numeracy skills, with an aptitude to learn how to use a computerbased booking system and information management systems
The willingness to work unsupervised
Strong interpersonal and communication skills with people of all ages

Other organisations may call this role Leisure Assistant, Leisure Centre Assistant, Venue Hire Assistant, Sports Assistant, or Sports Co-ordinator.

Job Types:
Part-time, Temporary contract

Salary:
£13.35 per hour

Work Location:
In person

Reference ID:
VFDMA2303/CC