Administrator Ccc - Sevenoaks, United Kingdom - Bromley Healthcare

Bromley Healthcare
Bromley Healthcare
Verified Company
Sevenoaks, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Administrator - Band 2Care Coordination Centre

£24,378 - £25,426 Inc HCAS per annum pro rata

Full or part-time considered

The CCC is open 7 days a week, 8am to 10pm, 365 days a year including Bank Holidays.


Our administrators work on a fixed 6 week roster and work shifts that cover these hours ie: 8-4pm, 9-5pm, 10-6pm, 11-7pm and 2-10pm.

The successful applicants will be expected to work 1 weekend in 6 and an occasional late shift.

Please refer to the job description and person specification for more information should you wish to apply. This post will be based at Central Court in Orpington

Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults.

Salary is dependant on NHS experience and current banding/pay point.


Call handling within the CCC, including but not limited to:

  • Conducting call and text reminders for future appointments as per service specification. Updating all records accurately and fully.
  • Contacting staff for urgent referrals or messages, following service procedures.

Administration within the CCC, including but not limited to:

  • Processing of all referrals in line with Standard Operating Procedures (SOPs).
  • Rebooking, confirming and changing patient appointments in line with the service specifications detailed in the SOP.
  • Monitoring clinic appointments and replacing cancelled appointments with patients who have been contacted and brought forward.
  • Assisting with the collection of data as required by the service.
  • Producing and reviewing letters, using templates, for external audiences.
  • Undertaking general administrative duties including data inputting, filing, photocopying and faxing.
  • Ensuring all confidential information is securely locked away of the end of each day.
  • Inputting data accurately and using EMIS clinical system in line with BHC Policies.
  • Effectively administering caseload management for services in line with administrative procedures.
  • Ensuring a personal understanding of care pathways and points of access for Health Care Professionals.
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