Hospitality & Events Co-ordinator London 516350 - UK Mission Enterprise Ltd

UK Mission Enterprise Ltd
UK Mission Enterprise Ltd
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Hospitality & Events Co-ordinator

Permanent

Knightsbridge, London

Competitive Salary

  • This role requires flexibility during our busy season is key with regards to hours and days worked. _**Dedicated to providing a 6star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible.


This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We are looking for a
Hospitality & Events Co-ordinatorto undertake the following duties on a day-to-day basis:


Key Responsibilities
Hospitality department:


  • To liaise with the Hospitality Manager to execute administrative requests.
  • Research and create reports, collating information for a range of destinations.
  • Activities, theatre trips, sight
- seeing, sporting events, transportation for the client
- ranging from small to large groups.

  • Restaurants list classified by location and cuisine type.
  • Hotels/accommodations list currently used and possible alternatives.
  • Liaise with external suppliers to ensure maximum efficiency relating to client visits.
  • Find new destinations and be aware of new unique activities, venues, places to go in the UK and internationally.
  • Create a list of key contacts and general data collection.

Racing department:


  • Helping the Racing Manager to arrange race days for clients, ensuring a firstclass hospitality service.
  • Attending high profile race meetings throughout the season (including some weekends)
  • Ensuring client facilities are functioning correctly.
  • Helping to resolve any issues which may arise to ensure the smooth running of client race days.
  • Helping with the administration, documentation, and distribution of racing tickets ahead of principal race meetings
  • Assisting with the end of season assessments of all the clients racing boxes, noting any repairs/ alterations and upgrades necessary before the commencement of the next racing season.
  • Provide cover in the absence of the Racing Manager.

General:


  • Ensure a professional approach is always delivered with particular emphasis on maintaining confidentiality.
  • Liaise regularly with colleagues, supervisors, and managers to ensure an efficient and effective service is always delivered to the client.
  • Always provide a highly customer focused service to the company and client.
  • Provide cover for colleagues during periods of absence.
  • Adhere to all Company policies and procedures, particularly regarding health and safety.
  • Any other duties as and when requested.

Potential progression & travel:


  • Travel to different countries and around the UK in the performance of duties.
  • Attend destinations (Worldwide) during key guest visits to assist with ad hoc queries and arrangements locally.
  • Advance checking of hotel accommodation at destinations to ensure everything is in place regarding specific requirements for guest visits.
  • Liaise with hotel management and local security in advance of guest visits.
  • Preparation and organisation of activities at destinations, such as theatre trips, restaurants, sightseeing, transportation, for guests ranging from small to large groups.
  • Liaise with external suppliers to ensure maximum efficiency relating to guest visits (hotel management, travel agents, local transportation providers).
  • Deal with any complex queries.

Knowledge/Experience/Skills/Abilities ?

  • Previous administration experience within a Hospitality role.
  • Computer skills with experience of Microsoft packages such as Word, Excel, Outlook, PowerPoint, Web Browser.
  • Strong organizational skills.
  • Trustworthy/Honest discreet and able to maintain strict confidentiality.
  • Flexible, adaptable willing and able to travel.
  • Travel enthusiast have already visited multiple countries.
  • An interest in horse racing.
  • A full clean UK driving license.
  • Proven experience of dealing with external suppliers.

Personal Attributes

  • Highly conscientious.
  • Strong time management, organisation and planning skills.
  • High level of written and verbal communication skills across all levels.
  • Enthusiastic and self motivated with the ability to use their initiative.
  • Highly flexible and adaptable.
  • Can work under pressure with the ability to meet strict deadlines.
  • Reliable and punctual.
  • Highly professional and presentable.
  • Able to work well in a team and unsupervised.
  • Extremely confidential and discreet.
  • Can follow instructions in a cooperative and accurate manner.
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