Cloud Service Manager, Oracle - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join us as a Cloud Service Manager

You'll lead production management for your domain to ensure availability for business use as per agreed expectations based on business resilience
You'll support the team's activities to make sure that the platform's integrity is maintained in line with the platform and technical roadmap releases
This is your chance to oversee technology service provision across the largest cloud deployment of UK finance accounting services

What you'll do

You'll also manage in-bound work requests and ensure efficient and effective prioritisation and scheduling of work across the domain, using transparency and fast feedback loops to identify scheduling problems or other issues.

You'll also be:

Working with leads, management and others to define and execute the domain's future state vision
Identifying and capturing risks and issues relevant to the production environment, engaging with other leads to identify potential solutions

The skills you'll need
We'll expect you to have good technology service management skills and experience. You'll also have experience of managing senior stakeholder relationships and managing vendor relationships, including any commercial aspects.
Additionally, you'll have the ability to establish a collaborative environment across multiple internal and external partners to NatWest. Knowledge of finance or Oracle as a key supplier would also be advantageous.

You'll also demonstrate:

Great communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
Knowledge and experience of using operational principles
Good collaboration and stakeholder management skills
A solid background working in an Agile or DevOps environment with continuous delivery and continuous integration