Study Participant Representative - Belfast, United Kingdom - Celerion

Celerion

Verified Company

Belfast, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Full time

Description

Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster. Celerion offers one of the most experienced clinical pharmacology research networks in the industry.

Do you enjoy providing excellent customer service? If so, we may have the position for you Celerion is currently seeking a
full-time
Study Participant Representative to join our clinical study recruitment team.

In this role, you will answer inbound calls from the public interested in information regarding clinical study participation. You will screen callers and recruit those who meet eligibility criteria to participate in clinical studies.

You will also be responsible for collecting and entering participant medical history information into our database system and make outbound calls to study participants as needed.

This position is based onsite at our clinical trials facility in Belfast. Full-training will be provided along with a pay increase on successful completion of training.

Celerion offers an attractive salary and benefits package including vacation, pension, life assurance, income protection insurance and private medical insurance.

Celerion Values:
Integrity Trust Teamwork Respect

Celerion is an Equal Opportunity Employer._

JOB REQUIREMENTS

Education and skill requirements:

Must demonstrate excellent professional telephone communication skills
Must demonstrate commitment to providing outstanding customer service
Be able to sort information from multiple clinical studies and advise participants appropriately
Computer data entry experience preferred
Accuracy and attention to detail essential
Proactive attitude
Previous call centre, telemarketing, or promotional experience (including social media marketing) highly desirable
Alevel education standard required