Customer Service Advisor - Haywards Heath, United Kingdom - Page Personnel

Page Personnel
Page Personnel
Verified Company
Haywards Heath, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Office Based

  • Strong Progression

About Our Client:

Our client based in Haywards Heath is a prominent player.

With a sizeable team spread across multiple locations, they are noted for their dedication to providing exceptional service to their customers.

Responsibilities for a customer service advisor

  • Tracking orders and resolving delivery issues.
  • Working closely with the logistics team to ensure smooth operations.
  • Providing information about products and services.
  • Maintaining customer records by updating account information.
  • Contributing to team effort by accomplishing related results as needed.
  • Building sustainable relationships of trust through open and interactive communication.
  • Handling complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

The Successful Applicant:


A successful Customer Service Advisor should have:

  • Excellent communication and interpersonal skills.
  • The ability to handle challenging customer situations with patience and professionalism.
  • Strong teamworking skills and the ability to work independently.
  • A proactive approach to problemsolving.

What's on Offer:


  • A competitive salary of up to £23,000 per year.
  • Opportunity to work within a vibrant and supportive team.
  • Generous holiday leave.
  • A culture that promotes worklife balance and employee wellness.
  • The chance to develop your career
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