Customer Service Advisor - Olney, United Kingdom - Ascendant Recruitment
Description
Customer Service AdvisorTemporary 6 months
24,000 per annum
Olney
Immediate Start
We have an opportunity for an organised Customer Service Advisor to support the scheduling team and engineers in booking maintenance visits.
You will be working in a very busy, friendly environment Booking suitable engineering resource for maintenance and faultvisits.Key responsibilities of the Customer Service Advisor will include but are not limited to:
- Booking of suitable engineering resource for fault visits to the customer base.
- Closure of engineering work orders post completion by the engineer.
- Report processing post PPM for service reports etc.
- Working with third party systems for invoice submission
- Monitor of the scheduling inbox to assist the team
- Keeping customer CRM system updated at all times.
- Additional tasks to support the scheduling team with their role.
Our Customer Service Advisor needs to have:
- Solid, accurate administrative skills
- IT literate, including Excel
- Approachable and keen to support the team
- Able to prioritise workload and work on own initiative
- Positive, enthusiastic and flexible
WE WOULD PREFER YOUR CV IN WORD FORMAT
Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions.
Ascendant Recruitment operates as an Employment Agency for permanent recruitmentand an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.If this isn t your perfect role, register with us and let us find it for you.
OS1234
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