Hospitality Event Staff - Southend-on-Sea, United Kingdom - Trafalgar Entertainment

Trafalgar Entertainment

Verified Company

Southend-on-Sea, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DETAILS:

***
Job reference
REQ00513

Date posted
09/03/2023

Application closing date
24/03/2023

Location
Southend

Salary
£9.50 per hour

Package

Contractual hours
0

Basis
Casual

Job category/type

Job description

KEY ACCOUNTABILITIES

Service

Assist in maintaining the highest standards of service and customer care within the whole theatre.
Establish a visible and accessible staff profile throughout the theatre in order to foster good

relations and to provide support, advice and assistance to all visitors.

Serve all alcohol, beverage and food products in line with set policies and procedures.
Collect, clean and store appropriately all crockery, cutlery, glassware and other such catering equipment.
Uphold expected standards of cleanliness within all venue areas in accordance with company

policies and procedures.

Handle customer complaints as directed and outlined in the Hospitality Handbook.
Dress to the appropriate standard and be ready for work at the specific start time.
Support the theatre management team and always represent the venue in a positive and professional manner.

Health & Safety

In conjunction with the Hospitality Department, ensure the company's Health and Safety Policy is fully promoted and arrangements have been made to carry out the policy.
If required, participate in and contribute to the Theatre's Health and Safety Committee and ensure team awareness of the content of minutes arising from such meetings.

***
Recruitment, Training and Development

The post holder will undertake training and development as appropriate and keep apprised of developments in his/her field of expertise.

Other Responsibilities

Dress in accordance with Company uniform policy and wear protective clothing where issued and instructed.

This Job Description is not an exhaustive description of your duties. You will be required to adopt a flexible approach to your role and responsibilities.

In particular, from time to time, you may be required to undertake such alternative or additional duties as may be commensurate with your skills, experience and capabilities.