Customer Service Representative - London, United Kingdom - Switch Advisors Grp

Switch Advisors Grp
Switch Advisors Grp
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are seeking a Customer Service Representative to join our team.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.


Responsibilities:


  • Answer incoming customer inquiries in person
  • Provide accurate and timely information to customers regarding products and services
  • Assist customers with placing orders, processing returns, and resolving any issues or concerns
  • Analyze customer needs and recommend appropriate solutions or products
  • Maintain customer records by updating account information and documenting interactions
  • Follow up with customers to ensure their needs have been met and provide additional assistance as needed
  • Collaborate with other departments to resolve complex customer issues

Skills:


  • Excellent phone etiquette and communication skills
  • Strong problemsolving abilities to analyze customer inquiries and provide effective solutions
  • Ability to communicate clearly and professionally with customers of diverse backgrounds


Join our team as a Customer Service Representative and contribute to our commitment to delivering exceptional service to our valued customers.


Salary:
From £23,956.98 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 04/04/2024
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