Sales and Operations Administrator - Telford, United Kingdom - SMP Security Solutions Ltd
2 weeks ago
Description
Responsibilities:
- Answering Internal and External Calls
- Provide administrative support to the sales team, production, and despatch.
- Assist with sales inquiries, order processing, and customer inquiries to ensure timely and accurate responses.
- Coordinate with internal departments such as production, service department and logistics to ensure seamless execution of sales orders and delivery times are met.
- Maintain accurate records of sales activities, customer interactions, and inventory levels using our bespoke software.
- Generate reports for production, delivery, and sales.
- Assist with inventory management, including monitoring stock levels, placing orders, and coordinating shipments.
- Maintain documents and records in compliance with BSI 9001 standards, ensuring adherence to quality management processes and procedures.
- General Office Administration
Skills:
- Proven experience in sales administration, operations support, or similar roles.
- Excellent organisational and time management skills with the ability to prioritise tasks and meet deadlines.
- Strong attention to detail and accuracy in data entry and recordkeeping.
- Proficiency in Microsoft Office Suite (Word, Excel,) and CRM software.
- Effective communication and interpersonal skills, with the ability to collaborate with crossfunctional teams.
- Selfmotivated and proactive approach to problemsolving and process improvement.
- Ability to thrive in a fastpaced environment and adapt to changing priorities.
- Knowledge of BSI 9001 standards preferred.
Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, or qualifications associated with the role.
Job Types:
Full-time, Permanent
Pay:
£24,000.00-£26,000.00 per year
Benefits:
- Free parking
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Application question(s):
- If Successful how soon would you be able to start the postion?
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative: 1 year (required)
- Customer service: 1 year (required)
Work Location:
In person
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