Support Worker - Hackney, United Kingdom - The Eight Group

The Eight Group

Verified Company

Hackney, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Key Worker

Information about the role

Salary:
£24,641 to £27,231

Responsible to:
Head of Vocational Training

Term:
Full-time permanent

Annual leave: 30 days per annum plus bank/public holidays

Notice period:
Three months

Aims of the post

To provide needs led support to young people with learning disabilities/mental health problems across the provision at ELATT.

Key Performance Indicators

Student success, achievement and progression into voluntary work, paid work and further learning
Quality of learning experience and personal support
Achievement of ELATT's contracts and grants

Our values

You believe in the life-changing value of education
You celebrate and value diversity and the enrichment and benefit it brings to society
You thrive in a fast-paced environment and can prioritise your work plans according to events and needs
You believe in an empathetic and caring approach to team working, valuing the contribution of team members at all levels
You believe in the importance of continuous improvement and learning new skills

Main duties and responsibilities

Keyworker duties

Being the key point of contact for social service interventions and external agencies, including virtual schools and partner organisations
To provide practical and social support to vulnerable young people during their studies
To support individuals to participate in enrichment and employability activities.
To enable and support young people to develop their skills and confidence.
To support and encourage young people to access the local community effectively through enrichment activities.
To be aware of and work in accordance with ELATT's Safeguarding and Child Protection Policy.
To liaise with safeguarding leads on matters of child protection and safeguarding.
To be fully conversant with and act in accordance with ELATT's policies and procedures, particularly Health and Safety Policy and Equal Opportunities Policy.
To participate in staff activities and duties including team meetings supervision, performance reviews and jobrelated training.
To contribute to individual support/action plans for vulnerable young people.
To liaise with other staff, managers, collaborating agencies and young people to ensure individual needs are met and confidentiality maintained.
To be actively involved in the delivery, assessment, and monitoring of individual's support plans, especially where communication with external agencies is required. This may include writing reports, attending meetings, submitting information requests in regards to our young people, etc.
Maintain accurate records
To undertake any duties consistent with the scope of the job as requested by Line Managers.

Support services While the needs of individuals vary, Keyworkers can expect to be involved in some or all of the following:

Give help, advice, and support on practical and behavioural issues to learners so each individual can achieve the maximum possible independence in their learning.
Provide information and assist people to use relevant social, leisure and neighbourhood facilities and services, arranging initial contact and attending with the individual if required.
To develop knowledge of the local resources available to clients.
To be aware of and work within risk management guidelines for each client.

Other specific duties & responsibilities Delivering equality

Foster the equality, diversity and rights of others by ensuring people are respected and valued as individuals.
Support involvement and access to all enrichment and employability activities.
Promote the rights and needs of individual young people, including allowing a sense of agency in the way the provision is developed.

Teamwork

Promote and maintain constructive relationships with all staff, young people, visitors and a wide range of people from external agencies.

Information

Support individuals when they are distressed, liaising with the wellbeing officer when necessary.

Person Specification:

Good organisation & communication skills
Good time management/efficiency
Compassionate and caring
Being a team player
Ability to motivate and engage with others
Tolerance and ability to deal with challenging behaviour
Understand personal and professional boundaries
Ability to be creative in the face of challenges/obstacles
Good written and ICT skills
Awareness of importance of confidentiality
Honesty, integrity, flexibility and reliability

Qualifications

Desirable:
NVQ/Diploma Level 2/3 in adult social care

Desirable:
Relevant experience in health, social care or key working

All new employees will be fully trained in-house and will also receive external training on safeguarding, Prevent and first aid.

This job description will be kept under review and may be amended from time to time, following consultation with the post-holder, to reflect changing organisational needs.

This job description does no