Senior Housing Officer - London, United Kingdom - Adecco UK

Adecco UK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hi All,

My client is looking for a

Senior Housing Officer and the organisation has a history of supporting people with complex mental health needs and learning disabilitie s and support 1000s of people across 17 London boroughs.

As a Senior Housing Officer, you will play a pivotal role in providing

high quality housing management services across their properties whilst

assisting the Housing Services Manager with the

development and coaching of the wider team.

Your day-to-day role, among other things, will involve:

Effective
patch management to include: management of rent, Anti-social behaviour, council tax, repair escalations, ad-hoc/quarterly scheme inspections and lettings

Lead the implementation of new acquisitions and ensuring the setting up of properties and Service Users on the housing database for your assigned patch.
Put in place service contracts for new services in your allocated patch and monitor ongoing performance.
Oversee complex utility queries.
Be the
first point of contact to guide and advise Housing Officers on more complex housing management issues and
directly manage the Housing Support Administrative Assistant.
Develop positive relationships with both internal departments across Certitude external landlord housing association partners.

We are ideally looking for individuals who can demonstrate much of the following:

Has
leadership behaviours and has worked closely and developed,
coached and advised others

:

-
Housing rental income and arrears control processes, rent collection databases/systems, dealing with HB/DWP/UC office on rent issues.

Managing
tenancy breaches, ASB and all areas of
court procedures

Delivering a highquality housing management support in the Housing Sector.
Developing/building a strong positive relationships and network with both internal and externally stakeholders/ colleagues.
Good allround knowledge of
tenancy management, management Agreement and Service Level Agreement and leading on them.
Updating and monitoring ongoing performance/standards of contracts and management agreements.

In addition, you must be

motivated and emotionally resilient, be a strong listener with exceptional communication skills and demonstrate that you are able to build a rapport with tenants, stakeholders and colleagues.

The client recognises that for a lot of people that flexibility is desirable so you will be able to spend - 3 days working from home if desired.

In addition, your office days can be either from their South London or West London location.

If you are a Housing Officer and are excited to be part of this brilliant opportunity, then I want to hear from you

Please contact Aleem Akbar for further details.

You can also click 'APPLY NOW' to make an expression of interest by submitting your most recent, relevant CV for review and I will come back to you with further details.

To speak to a recruitment expert please contact Aleem Akbar