Support Analyst - Hereford, United Kingdom - Nigel Frank International

Nigel Frank International

Verified Company

Hereford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Exciting opportunity to join the support team with my expanding manufacturing client, based in Herefordshire.

With Microsoft Dynamics at the heart of their business processes/ IT, the company are looking to expand their team in support of a host of exciting roll out/ system improvement projects heading into 2024 and beyond.

If you have prior experience supporting Microsoft Dynamics/ ERP & CRM systems, and seeking a challenging new role to build on your skills in a like minded, team environment, this could be the role for you

Role & Responsibilities

Day to day support of my clients Microsoft Dynamics/ IT systems (1st/ 2nd line)
Functional analysis of requirements for new projects/ developments
Install, config, testing of new system advancements
User training and golive support

Skills & Qualifications

Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365, Dynamics NAV, Dynamics CRM)
Strong end to end support skill set able to analyse, troubleshoot support issues to resolution
Functional project skills (analysis, config, testing, training) preferable, not essential
Understanding of manufacturing/ supply chain processes preferable, not essential
Excellent communication/ stakeholder & user engagement skills

Location

My client operates to a hybrid work policy, with a blend of home working and weekly on-site time in modern Herefordshire offices.

Benefits

A competitive base salary up to £45,000 (experience dependant)
Company bonus up to 10%
Benefits package including pension, 25 days holiday
Training/ professional development openings
Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. _