Director of Repairs and Maintenance - London, United Kingdom - A2Dominion Housing Group Ltd.

A2Dominion Housing Group Ltd.
A2Dominion Housing Group Ltd.
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Director of Repairs and Maintenance

Salary:
circa £140,000

Ealing

Permanent


Are you passionate about creating safe, comfortable homes and spaces for people? Do you have a proven track record in leading teams to deliver outstanding results? If so, we have an exciting opportunity for you to join our dynamic team as the Director of Repairs and Maintenance.


About Us:

A2Dominion is a leading housing provider operating across Southern England.

With a rich history spanning over 70 years, we are committed to creating vibrant, sustainable communities that enhance the lives of our residents.

At A2Dominion, we pride ourselves on our values of integrity, innovation, and inclusivity.

With a dedicated team of professionals, we consistently strive to exceed industry standards and pioneer new approaches to housing and community development.


Role Overview:


As an integral member of the Property Directorate's leadership team, your role will extend into the wider leadership of, contributing to the work of the Board and Executive Leadership Team.

You will also work with the governance committees, Senior Leadership Team and colleagues to help shape our future direction and ensure that we have a culture that enables people to flourish in delivering the impact we are passionate about realising for customers.


As Director of Repairs and Maintenance you will play a pivotal role in leading the charge towards a reinvigorated future for A2Dominion.

This role will be redefining and elevating our Repair and Maintenance function to new standards through strategic infrastructure and professional leadership in the following areas:
repairs and maintenance, environmental services, planned and cyclical maintenance.

Ensuring we deliver high-quality repairs, maintenance and improvement services, to support the creation of sustainable and vibrant places for our residents and communities.


Key Responsibilities:


  • Strategic Leadership:_
- _ _Collaborate with the Board, Executive Leadership Team, and governance committees to redefine the strategies for property and estate management.

  • Initiate and drive a comprehensive transformation plan, focused on achieving unparalleled excellence in customer service and operational efficiency.
  • Operational Oversight:_
- _ _Lead and overhaul repairs and maintenance, environmental services, and planned & cyclical maintenance activities.

  • Implement innovative maintenance strategies to ensure safety, compliance, and exceptional value for investment.
  • Financial Management:_
- _ _Revise budgets, closely monitor expenditure, and instigate cost-saving measures aligned with our new strategic direction.

  • Pave the way for a sustainable property portfolio that maximises returns from charitable assets.
  • Team Development:_
- _ _Lead and mentor a team of professionals, inspiring them to embrace change and reach new levels of performance.

  • Provide the guidance, feedback, and training needed for each team member to thrive in this era of revitalisation.
  • Customer Approach:_
- _ _Transform the customer experience, ensuring it exceeds expectations at every turn.

  • Develop and implement metrics and datadriven insights to drive relentless service improvement.
  • Technology and Innovation:_
- _ _Leverage cutting-edge technology to revolutionise our digital capabilities and create an immersive omnichannel experience for our customers.

  • Champion the integration of systems and processes that enhance efficiency and productivity.
  • Compliance and

Risk Management:
_

- _ _Ensure services are provided in compliance with health and safety legislative requirements, and that repairs, and maintenance activities meet all relevant legislation and regulations.


Qualifications and Skills:

-
Degree-level education or equivalent, with relevant professional qualifications.

  • Track record of leading multidisciplinary teams within a large, complex housing association.
  • Indepth knowledge of legal and regulatory frameworks related to property maintenance.
  • Strong financial acumen, including budget formulation and cost control.
  • Proven experience in developing and implementing organisationwide strategies, policies, and frameworks.

Personal Attributes:

-
Proactive and forward-thinking with a demonstrated ability to drive change and innovation.

  • Exceptional stakeholder management and influencing skills at senior levels.
  • Strong communication skills, with the ability to convey complex information effectively.
  • Resultsdriven with a focus on delivering tangible outcomes for customers and stakeholders.

Whatever the role, we want you to bring your knowledge and experience to play your part in improving people's lives.
A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will:

  • Actively look to attract and recruit disabled people
  • Provide a fully inclusive and accessible recruitment process
  • Offer an interview to dis
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