Programmes Officer - London, United Kingdom - King's College London

King's College London

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

We have a full-time Programme Officer role available in the Faculty of Dentistry, Oral and Craniofacial Sciences. This role supports our postgraduate course portfolio.

In line with our hybrid working policy, the role-holder will typically be expected to work a minimum of two days at Guy's campus (London Bridge) with the other days working from home.

This may change according to business needs.

This is a fixed-term position until February 2024, covering for an internal secondment.

Benefits:

This post will be offered on an a fixed-term contract until February 2024.

This is a full-time post (35 hours Mon-Fri)

Key responsibilities

Support student lifecycle processes from preenrolment activities, through induction and registration to graduation and beyond, utilising systems and databases e.g. student records systems and virtual learning environments in accordance with best practice, ensuring consistency of data and identifying and resolving issues.
Support all student assessment processes in line with university deadlines and regulations and faculty and external requirements.
Liaise with academic and NHS colleagues to support postgraduate student timetabling, assessment, and training.
Assist in ensuring that quality assurance requirements and, where required, accreditation requirements are met for relevant programmes. Support student, module and programme evaluation processes in line with current university best practice.
Servicing committees as directed by your line manager.
Actively participate in the development and improvement of programmes and processes to support students and academic staff through identifying and suggesting improvements based on user feedback.
Work flexibly as part of a team, supporting others in times of highvolume activity, providing cover when needed.
Take responsibility for own performance and development, through agreeing clear performance objectives, maintaining uptodate knowledge and reflecting on own performance.
Take personal accountability for the data quality of student records, ensuring records are accurately maintained in accordance with the agreed retention schedules.
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post._

Skills, knowledge, and experience

Essential criteria

Excellent written and oral communication skills including the ability to draft documents and correspondence.
Excellent organisation and time management skills and the ability to work to tight deadlines.
Ability to work under pressure to complete a range of competing priorities, requesting and utilising support as and when required.
Strong numeracy skills and ability to analyse complex numerical data.
Excellent working knowledge of Microsoft Office packages and the ability to work on new systems, with support of relevant training if appropriate.
Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy.
Ability to work with a broad range of stakeholders in a professional and assured manner.
Proactive, with the ability to work independently as well as delivering within a team.

Desirable criteria

Degree level or equivalent qualification or experience.
Experience in the use of databases, student records systems (such as SITS) and website content management systems.
Prior experience of working in a customer facing environment.
Experience of using virtual learning environments.
Experience using Microsoft Teams or similar in an education or other professional setting.

Further information

Interviews are expected to take place during w/c 27th February on Guy's Campus and will include a panel interview and a short assessment.