Customer Service Administrator - Loughborough, United Kingdom - Distinct Recruitment
Description
Salary:
£18k
- £21k dependent on experience
Hours:
Part Time 22.5 hours per week Monday to Friday
1 hour lunch break
Location:
Mountsorrel, Loughborough
Are you an experience Customer service administrator who is looking for their next role?
Working for a busy events services company who offer loyalty programmes and employee recognition schemes to their clients similar to the high street loyalty cards that we typically see being promoted.
You will be working closely with driving promotions and incentives for the events team:
Typical day to day duties will involve:
- Answering outbound & inbound calls.
- Managing inboxes.
- Ensure appropriate & timely responses to client,
- Manage complaints, escalating to the appropriate team member as necessary.
- Working to agreed budgets & processes to complete orders & reconcile accurately.
- Following agreed formats & order management processes to maintain accurate orders.
- Updating the company website.
If you are interested in this role click 'APPLY NOW' with your must updated CV.
Job Types:
Part-time, Permanent
Part-time hours: 22.5 per week
Salary:
£18,000.00-£21,000.00 per year
Benefits:
- Casual dress
- Cycle to work scheme
- Employee mentoring programme
- Free parking
- Life insurance
- Onsite parking
- Private medical insurance
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Loughborough: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your notice period?
Work Location:
In person
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