Cleaning Services Supervisor - Leeds, United Kingdom - Tenon FM
Description
ABOUT THE ROLE:
We are currently recruiting for a motivated, reliable and customer focused Cleaner / Cleaning Operative to join our team based at Leeds Road, Leeds, LS26 0JE.
Job Type:
Permanent - Part Time.
Pay Rate:
£10.50 per hour.
Working Hours: 20 Hrs per week, 4 Hrs per day, Monday to Friday - 06:00 Hrs to 10:00 Hrs
Start Date:
Immediately.
Key Responsibilities and Tasks:
- As a Cleaning Services Supervisor, you will interact with and support the Account Management team in supervising a team of cleaning staff across your designated site(s).
- You will build effective relationships and ensure that employees are working productively and safely.
- Present and conduct yourself in a professional, courteous and appropriate manner in accordance with the Company policies, procedures, guidelines and values.
- You will work closely with the site teams to ensure excellent service delivery and that our clients have a better day, every day.
- Support and guide the site cleaning teams to achieve excellent service levels.
- Work with customers to address any specific requirements or concerns.
- Carrying out regular site cleaning audits.
- Support in the recruitment and training of new employees including site familiarisation detailing cleaning regime, waste procedures as well as opening and lockup procedures.
- Provide handson cleaning support across sites and respond to cleaning requests as required.
- Provide up to date safety and COSHH training on a regular basis and record keep accurate records.
- Scheduling and assigning specific duties and roles to cleaners and ensuring they are carried out and maintained to the correct standards.
- Support in rota organisation as well as providing accurate timesheets to the accounts management team.
- Manage equipment, materials and stock levels and making orders where required.
- Contribute to and maintain good relationships with customer representatives on site.
ABOUT YOU:
- Proven experience as a Cleaning Services Supervisor.
- Ability to build credible relationships.
- Good IT skills, including Microsoft Office suite.
- Experience of audits and working with ISO 9001, 14001 and QHSAS 18001 standards.
- Ability to listen to and motivate employees.
- Proven record of being responsive and innovative.
- Selfmotivated with the ability to work flexibly as part of a team.
- Strong organisational skills.
- Maintain professional internal and external relationships that meet our core values.
ABOUT US:
Tenon FM are a Facilities Management (FM) Company with over 1,700 employees in the UK, offering a wide spectrum of hard & soft FM services specific to the diverse needs of over 1,100 customers throughout the UK.
Our people are very important, because without our employees we can't provide our services and deliver our customer promise and your role is vital to our continuing success.
We are an equal opportunities employer and Investors in People Accredited.
STRICTLY NO AGENCIES
The successful applicant will be required to submit a DBS Check.
Due to legal/contractual requirements, applicants for this role must be at least 18 yrs of age.
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