Aiia Enterprise Product Specialist - London, United Kingdom - Mastercard

Mastercard

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Aiia Enterprise Product Specialist

Job Description:
Aiia Enterprise - Product Specialist

Who is Mastercard?

Mastercard is a global technology company.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making payment and data transactions safe, simple, smart, and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Open Banking is a worldwide phenomenon, gathering pace over the recent years and set to transform many aspects of retail financial services (as well as many adjacent industries).

There are a number of markets already live with various forms of open banking offerings (e.g. EEA markets thanks to PSD2, or US owing to long-standing market driven initiatives).

In most other markets, open banking is at earlier stages of development, yet already seeing plenty of attention from established players as well as new entrants.

This new role is pivotal in evolving the Aiia Enterprise Product in Europe which aims to provide richer Open Banking solutions for licensed customers (Third Party Providers - TPPs) in Europe.

The role is central to our single API strategy in Europe which aims to provide customers with simplified payment and data APIs.

Key aspects of the role will be:

In depth scoping of new features ahead of Product development planning
involving Epic breakdown, User Story refinements.
Research and analysis on the product enhancements and launch of new flows centred around
Producing relevant analysis artefacts and documentation such as process flows, use cases, report definitions, wire frames etc.
Supporting the product owner ensuring customer facing assets (eg documentation, developer sites, contracts) are maintained, improved and updated as new features are developed

Role

You will:

Act as Product Specialist for Aiia Enterprise Product
Own the analysis tasks, timescales and approach whilst supporting the Product Owner to achieve the delivery outcomes needed
Shape potential features and refine in Mastercard tools used by Engineering teams (like AHA, ALM, Jira, Confluence)
Ensure all features are adequately tested and fit for purpose, prior to release as product features for customers
Support product and pre sales teams in technical discussions, presentations centred around specific features, including contributing to completion of customer documentation (RFPs, RFIs, and sales collateral)
Seek opportunities to continuously improve both the product and development process
Monitor transactional data, proactively review performance data, log analytics etc, to identify trends and issues which may be help improve product taking into account market gaps, opportunities and weaknesses, future technology / developments, competitor products / services and the changing requirements of legislative and regulatory bodies.
Identify incremental operational tweaks that improve the overall customer experience and remove waste from the system
Passion to learn and continually improve the method and approach to product ownership within the overall Open Banking team

All About You

Skills and experience required for this role are:

Strong analysis and problem solving skills. A desire to learn and a curiosity to understand our payment systems products and processes.
Experience in the Payments Industry, ideally Clearing and Settlement systems. Experience with Account to Account Payments is desirable.
Proven track record in Business Analysis within a complex change environment.
Experience in using structured analysis techniques and able to evaluate and plan approaches on projects
Excellent communication skills and able to communicate both written and verbally to internal stakeholders and external clients
Confident in requirements elicitation and able to facilitate cross functiona