Centre Support Assistant - Glasgow, United Kingdom - Beatson Cancer Charity

Beatson Cancer Charity

Verified Company

Glasgow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

At Beatson Cancer Charity we support and enhance the treatment, care and wellbeing of current, former and future cancer patients and their families.

We work in partnership with the NHS, The Beatson West of Scotland Cancer Centre and all related facilities.

We also offer the wider community a unique opportunity to contribute to the fight against cancer in the broadest possible sense.

We are currently seeking a
part-time
Centre Support Assistant to join our Wellbeing team within the Beatson West of Scotland Cancer Centre.

The post holder will utilise a therapeutic based approach to deliver compassionate, person centred support to patient and families using the Wellbeing Centre.

This will involve a structured approach to assessing the needs of visitors to the Wellbeing Centre, recognising significant conversation and tailoring the support and services offered as a result of this assessment.

Reporting to:
Team Leader - Support

Salary:
£18,018 - £20,000 per annum (dependent on experience) pro-rated**
Permanent Contract: Part-time 33 hours per week. Our ideal is Wednesday, Thursday and Friday - 9am to 9pm.

However, we are open to alternative working hours between: 9am - 9pm Monday to Friday and 10am - 5pm Saturday and Sunday

Annual Leave: 40 days per annum (inclusive of Public Holidays) pro-rated

Pension: 7% employer and 3% employee contribution

Key Responsibilities

Contribute towards creating a relaxing, comfortable and therapeutic environment which supports a positive patient experience.
Recognise and respond to significant conversations in a caring and compassionate manner.
Responsible for ensuring the appointment booking and scheduling system maximises service provision and ensures the widest reach across patient groups and geographies.
Responsible for working flexibly with Therapy Team colleagues to ensure patients, visitors and family receive the best possible care across all of the Wellbeing Services.
Responsible for collecting and processing patient personal data in line with General Data Protection Regulations (GDPR).
Responsible for contributing to ongoing audits and evaluations.
Experience of supporting patients with active, progressive and advanced medical conditions.
Experience of involvement in the planning and scheduling wellbeing activities and interventions.
Experience of using enhanced communication skills to recognise and acknowledge significant conversations.
Experience working in a diverse and multiskilled team.
Computer literate with Outlook, Word, Excel and PowerPoint.
Flexibility to work evenings and weekends.
Experience of supporting people with cancer.
Formal communication training e.g. Sage & Thyme.
Experience of delivering wellbeing activities and interventions.

Person Specification

Compassion and understanding of the lived experience of others.
An understanding of the meaning and value of wellbeing approaches and interventions.
Experience of working in a therapeutic way with vulnerable individuals and groups.
Excellent communication skills.
Excellent organisational and time management skills.
Experience in working in a team in an open and engaging manner.
Excellent relationship building and interpersonal skills.
Selfmotivated with an ability to work autonomously.

Closing Date:
Monday 27 February 2023

Interview Date:
Wednesday 8 March 2023

Previous applicants need not apply.

Beatson Cancer Charity is an Equal Opportunities employer and is committed to employing a wide range of employees who are reflective of the diverse community that we support.

Job Types:
Part-time, Permanent

Part-time hours: 33 per week

Salary:
£18,018.00-£20,000.00 per year

Benefits: