Banking Operations - London, United Kingdom - Arbuthnot Latham
Description
***An integral role in providing first class service to clients by ensuring the Payment and Treasury team becomes the bank wide centre of excellence for all client, investment and treasury payments.- To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.
- Error reviewing
- Procedure maintenance
- Assisting with projects
Key Responsibilities:
Client Service
- Keying all payments for Arbuthnot Latham clients and interbank including but not limited to CHAPS, Faster Payments, SWIFT, SEPA and treasury payments.
- Investigate queries relating to all transactions
- Monitor work items to ensure that SLA's are met with a view to exceeding them
- Monitor the payment repair and exception queues
- Client advices are generated and issued within SLA's
Operational Excellence/ Risk
- Generate and deliver continuous improvement to processes to enhance client service
- Efficient and accurate input of payments
- Assist with testing for processes within the Banking and Treasury department
- Ensure all operational guidelines are followed and maintained
- Sanction checking inward and outward payments
- Responsible for managing risks inherent to the role by diligently observing internal policies and procedures
People
- Encourage team work within the direct Payments and Treasury Team and wider Banking Operations Teams
Finance
- Reconcile all relevant suspense accounts and actively chase outstanding entries
- Monitoring and liaising with Treasury team through the day positions Invoice checking
Key interfaces - Work closely with Private Banking Assistants, Private Banking Executives and the Treasury team.
Person Specification
***
Knowledge/Experience/Skills:
- Previous experience in Payments/Settlements/Back Office Role
- Knowledge of different payment types
- An understanding of Money Market & FX
- High competency of Outlook, Microsoft Office & Excel
- Ability to prioritise and manage time efficiently
Competencies:
- Client Focus
- Team working
- Working Proactively
- Planning and Review
- Problem solving and judgement
- Communication and Confidence
About Us
***
Life, Work and Benefits
- Agile working
- Competitive salary, pension & holiday allowance
- BUPA Health cover
- 4x Life Assurance
- Income Protection scheme
- Discretionary bonus
- Market leading maternity/paternity and menopause policies
- Flexible benefits
More jobs from Arbuthnot Latham
-
Commercial Banking
Exeter, United Kingdom - 1 week ago
-
Investment Administrator Asset Services
London, United Kingdom - 3 days ago
-
Business Analyst
London, United Kingdom - 1 day ago
-
Renaissance Asset Finance
Basildon, Essex, United Kingdom - 1 week ago
-
Private Banking
London, United Kingdom - 1 day ago
-
Commercial Banking
London, United Kingdom - 1 week ago