Motor Claims Administrator - Tonbridge, United Kingdom - TN Recruits

TN Recruits
TN Recruits
Verified Company
Tonbridge, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Experienced Customer Service agent?
Do you have the ambition and enthusiasm to achieve targets and motivate others?
Are you ready to join a forward thinking, welcoming company who value hard work and proactively encourage progression?
If this describes you, then Melissa at TN Recruits Temps would like to speak with you TODAY


Responsibilities:


  • Ensure a relevant level of technical understanding with continuous development and learning
  • Review claims against the respective policy documentation
  • Manage a network of suppliers to ensure targets and services level agreements are met
  • Action Supplier Report and ensuring suppliers meet SLAs
  • Liaise with approved contractors making sure all updates are on file
  • Ensure complaints are recorded on the complaints system in an accurate, timely manner
  • Pass all audits at 95% or above
  • Provide excellent customer service
  • Develop organisational and time management skills
  • Manage own workload including hitting KPIs with PH and non PH communication
  • Plan and execute strategic initiatives to agreed timelines
  • Drive, develop, monitor and train yourself to perform at the best of your abilities

Location:
Tonbridge

Hours: 37.5 hours per week


Salary:
£9.90PH

If you have outstanding people skills and are ready to make your next career move, then contact Melissa to start work IMMEDIATELY
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