Support Worker - Richmond, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care

Verified Company

Richmond, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job profile:

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

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Job details:
Job details:

Job reference

REQ00483
Date posted
21/06/202 Application closing date
19/07/202 Location
Richmond
Salary
GBP £24,882.00 Per Annum
Package
25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Contractual hours
40
Basis
Full time
Job category/type
Full Time, Permanent

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Support Worker:

Job description
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We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Richmond. No personal care or experience is required, just the right values.

£24,882.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
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Want

to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, awardwinning Learning & Development and a culture that welcomes all. These aren't token gestures we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day._

We look to enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community.

Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

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Shift Pattern:

7.30am to 3.30pm

8am to 4pm

2pm to 10pm

2.30pm to 10.30pm

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What you'll do:

Undertake keyworking responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Building supportive, trusting relationships with customers.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
Empower customers to ensure they receive the service and benefits they are entitled to
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
Undertake housing management duties in line with relevant HM contract.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
Involving customers in the design, development and delivery of the service
Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of selfesteem
Is respectful, articulate and sensitive in style of communication
Is essentially customerfocused
Is motivated