Employment Adviser - Inverness, United Kingdom - Triage Central Ltd

Triage Central Ltd

Verified Company

Inverness, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the role:

The Employment Adviser will promote the Fair Start Scotland Programme to potential referral organisations and individuals and will manage and support a caseload of participants once they have successfully signed up and joined the programme.

The service delivered to participants will be of the highest of standard and will ensure every participant on the caseload has the opportunity to improve their life by addressing and overcoming personal barriers such as managing health conditions within the workplace.

This will include (although not limited to) assessing their job readiness, offering support and guidance, improving necessary employability skills and signposting to partner organisations as appropriate.

Role themes:
Performance Management and Delivery | Quality and Continuous Improvement

People Motivation, Coaching and Development

Required criteria:

Proven experience of working towards and achieving targets
Experience in a training, guidance, education or learning environment that supports individuals
Proven success of engaging and supporting individuals
Excellent communication skills
Experience in a sales, marketing, or customer service role
Possess high standards and have excellent organisational skills, being able to prioritise workloads and deadlines.
Technical skills including strong administration skills, good computer/technology skills, basic numeracy/spreadsheet skills and good written communication/record keeping skills.
Ability to motivate and encourage people.
An interest in helping people develop.

Desirable criteria:

A clean or near clean current driving licence.
Knowledge of welfare/benefits system.

About the successful applicant:

Thrive in a peoplecentric environment
Interest in selfdevelopment
Values driven
Compassionate with a true desire for helping people succeed
Continuous improvement mindset
Sharing ideas and best practice will come naturally to you
Will go the extra mile to get the job done to the highest of standards

More details about the role:

Performance Management and Delivery

To develop relationships and network with key stakeholders including employers, jobcentre teams and provisions and funding providers to ensure smooth operation of all processes
To develop and nurture strong supportive relationships with participants, ensuring they achieve their goals and objectives
To work as part of a larger team ensuring the success of the programme and the participants we are responsible for
Ability to work autonomously as required and selfmotivated

Quality and Continuous Improvement

To maintain participant records to ensure audit and quality assurance that meets the needs of the contract
Maintain the highest standards of participant care at all times
Complete all company documentation required as part of the role accurately and timeously
Embrace a culture of continuous improvement and openly share and promote best practice between colleagues and partners, striving for excellence across all areas of delivery

People Motivation, Coaching and Development

To effectively communicate the benefits of the programme and customise the programme description for potential participants
Establish and develop links with organisations who may be supporting or hosting potential participants and establish a presence where appropriate to stimulate programme starts
To identify, structure and recommend vacancy and training solutions, working closely with the participant to meet their specific needs.
To motivate, stimulate and focus participants to positively engage in personal action planning and subsequent actions to support a progressive plan towards work
To provide advice, guidance and support to participants supporting their transition from welfare to employment
To provide advice and support to those that return to work, to maximise the potential for them to sustain in employment

NB:
All applicants must obtain a Disclosure Check on successful appointment (cost reimbursed).

Job Types:
Full-time, Permanent

Salary:
From £25,000.00 per year

Benefits: