Customer Support Representative - Liverpool, United Kingdom - CHANNEL ALT LTD
Description
Responsibilities:
- Provide information about products and services
- Resolve customer complaints in a professional manner
- Upsell products and services to customers when appropriate
- Perform data entry and maintain customer records
- Analyze customer feedback to improve services
Qualifications:
- Fluent in English
- Strong communication skills with excellent phone etiquette
- Ability to multitask and prioritize workload effectively
- Previous experience in customer service or a related field is preferred
Job Types:
Full-time, Permanent
Pay:
From £25,391.31 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 09/05/2024
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