Receptionist - Swanage, United Kingdom - Dorset HealthCare University NHS Foundation Trust

Dorset HealthCare University NHS Foundation Trust
Dorset HealthCare University NHS Foundation Trust
Verified Company
Swanage, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

You will be able to work confidently, independently and without immediate supervision to ensure that all duties are carried out to a high standard.


In addition to meeting and greeting visitors and patients, you will operate the switchboard, carry out general admin duties and book patients into our Minor Injuries Unit.


This is a band 2 post is for 10 hours per week working 18.00 to 20.00 Monday to Friday, with the option of doing additional hours to cover sickness and annual leave.

You will be required to work Bank Holidays (including Christmas) if they are on your working day. Bank Holiday hours will be paid at enhanced rates.


You will be working with a small, friendly team, primarily with the Minor Injuries team, but also with other areas.

The work is varied and interesting, dealing with both members of the public and clinicians.

The role comes with the NHS pension scheme, and generous annual leave entitlement

To book patients into the Minor Injuries Unit using a computerised patient admin system.

To operate the switchboard and direct calls to relevant departments. To deal with enquiries efficiently, taking accurate messages and disseminating them to the relevant department.

To greet patients/clinicians/visitors/relatives and direct them to the appropriate department, ensuring they sign in if appropriate.

Provide other admin support to the Minor Injuries Unit team


At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services.

We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019.

It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.

Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.


Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people.

We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity.

We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.


Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know.

And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

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