Post Completions Assistant - Sheffield, United Kingdom - CRA Consulting

Tom O´Connor

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Tom O´Connor

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Description
Post Completions Assistant

Location:
Sheffield City Centre


Salary:
£19,000 - £22,000


Contract:
Full Time, Permanent

Role and Responsibilities
Post Completions

  • To prepare and send registrations to the Land Registry ensuring that any special requirements are dealt with correctly.
  • To diarise all priority periods and ensure registrations are submitted within them in a timely manner. If a registration cannot be submitted or resubmitted for any reason, to ensure the OS1/OS2 searches are redone and priority retained until the registrationis submitted.
  • To deal with any requisitions raised by the Land Registry with assistance where needed.
  • To quality check completed registrations before final fee earner approval.
  • To check the lender's requirements and then send a copy of the registration (TID) and any other required documents to the lender and a copy of the TID and the remaining documentation to the client once registration is complete.
  • To diarise any retentions and deal with the retained monies in the appropriate manner, with assistance if needed.
  • To check the files all have a nil balance preclosure and if not to deal with any balances on the system.
  • To prepare all completed conveyancing files for closure and then close the same and send the files for archiving.
Conveyancing Admin

  • To prepare correspondence and documents through visual files
  • To administer filing of paperwork
  • To arrange for all copying to be done, in person if the office Assistant is not available to undertake the task
  • To attend clients and external contacts both in person and on the phone and provide such support in a professional, efficient and friendly manner in keeping with the Firms standards of client care.
  • Chase all outstanding client care paperwork and ID
  • Liaise with enquiry handlers
  • Request redemption statements and freeholder information
Conveyancing NET (New Enquiries Team)

  • To assist with the Conveyancing enquiries when required to cover this post during absence, holiday or busy periods as and when required.
  • Business Development
  • To seek to maximise internal and external referrals
  • Maximise fee income for the department and Firm by converting as many opportunities as possible into new clients/ new matters
  • Identify additional business opportunities/cross referral opportunities and acting on such opportunities
General

  • To deliver a first class (internal and external) client service
  • To attend and represent the department at meetings, as required
  • To undertake any other appropriate duties as may be required
  • To cooperate with and take part in the Firm's performance management scheme
  • To demonstrate support for the Firm's Vision and Values
  • To ensure compliance with the Firm's Lexcel policies
  • To ensure confidentiality of all the firms' and clients documentation and information
IT

  • To demonstrate competence in relation to office procedures and the firm's technology
  • To ensure compliance with the Firms GDPR rules and procedures
  • To ensure compliance with the Firms Cyber Security training, rules and procedures
  • Work with supervisor to suggest updates to the Conveyancing systems and flows
  • Support the Conveyancing transition towards PaperLite working

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