Customer Service - Manchester, United Kingdom - The Best Connection Employment Group
Description
Essential Requirements:
- Experience working in an officebased role handling customer enquiries.
- A great telephone manner.
- A genuinely friendly and helpful individual who wants to get to know the customer better.
- Customer focused, representing our client in a professional manner to ensure consistency and efficiency in all customer contact.
- Neat and tidy, able to portray a professional appearance at work.
- Some Microsoft Office skills (such as Excel, Word, and Outlook).
Desirable:
- Use of a telephone for long periods.
- Adaptability and foresight to handle unexpected situations (customer queries, account management duties, product queries etc).
- Ideally educated to college standards (with GCSEs in English and Maths).
To be successful:
- You must be hard working, conscientious, and passionate about contributing towards the smooth and professional delivery of our products to customers.
- Excellent attention to detail and take pride in the standards and quality of your work.
- Happy, helpful and smiley in character and possess a 'can do approach' to both your work and personal life, in order to provide a consummate level of service to our customers.
The company has a network of 90 branches throughout the UK, from which specialise in the supply of temporary labour to the industrial, HGV, warehouse and distribution sectors.
Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave prorata for PAYE (inclusive of statutory holiday)
- Possible permanent position following a successful trial period
- Training Provided
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