Administrator - Southport, United Kingdom - Bennett Brooks & Co Ltd

Bennett Brooks & Co Ltd

Verified Company

Southport, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

bennettbrooks are seeking to recruit an accomplished Administrator to join our team based in Southport on a full-time basis.

About us

bennettbrooks are a fast-growing dynamic accountancy and advisory business, we have 8 offices based across the North West and Wales which offer vibrant places to work.

You'll have the opportunity to experience a wide range of industries and clients making every day unique.

Our mission is to build relationships with our clients, to support them on their business journey and to make a positive difference to their business and their lives.

As a forward-thinking accountancy practice, you'll have access to the very latest software and technologies as we embrace technology to enhance our client experience.

We provide a collaborative environment and inclusive work culture. We believe in the power of teamwork where you will work alongside a team of talented and dedicated professionals.

Purpose

You will provide administrative support for billing, post, client payments, plus cover for the main reception including call handling, visitor hospitality and meeting room management.

Responsibilities
General support of the administration function including but not limited to:

Monthly billing administration i.e. raising invoices and issuing them to the client
Manage site supplies including stationery and other consumables
Organisation and support with company wide and other adhoc events
First point of contact for onsite services such as cleaners, shredders, site security, fire marshals etc
Finance support and any other administrative support duties as and when required
Answer incoming calls for the business, providing information, transferring calls and/or taking messages as necessary providing a best in class customer experience
Being present on reception ensuring the reception area is welcoming to visitors
Meeting and greeting visitors and providing hospitality for meeting and events
Keeping reception area tidy and presentable at all times
Dealing with incoming and outgoing mail
Assist employees with meeting arrangements including booking meeting rooms and organising lunch/refreshments
Housekeeping such as maintaining the dishwasher and coffee machine
Client onboarding and antimoney laundering compliance
Any other duties commensurate with the role

Requirements:

Experience of working in a similar environment is preferred.
GCSE Grades A-C including Maths and English
Good IT skills will allow for a smooth training process, including electronic document approvals and submissions to Government agencies
Experience of Microsoft Office, including Word, basic Excel skills and calendar management with Outlook
Our phone system is run via Microsoft Teams. Full training will be provided, however prior experience would be advantageous
Working hours of 9am 5:30pm, with an appropriate unpaid lunch break

Skills and Personal Qualities

Positive, proactive approach
Well organised with excellent time management skills & attention to detail
Able to work as part of a team, but also able to use own initiative
Ability to communicate in a clear and concise way with colleagues and clients
Excellent customer service skills
Ability to adapt quickly
Reliable and trustworthy

Benefits

Competitive salary
36 days holiday inclusive of public holidays and Christmas closure
Option to buy/sell a maximum of 5 days holiday
Employee assistance programme (which includes; Life support, Legal information, Bereavement support, Medical Information, CBT & Managerial Support).
Pension scheme 5% employer contribution
Life assurance cover (2 x annual salary)
Option of salary sacrifice pension scheme
Enhanced maternity/paternity/shared parental pay
Enhanced sick pay
Referral scheme
Paid volunteer time and an annual charitable donation on your behalf
Long service enhancements to employer pension contribution and holiday entitlement