Service Designer - City of London, United Kingdom - Gibbs Hybrid

Gibbs Hybrid
Gibbs Hybrid
Verified Company
City of London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
**Contract role - Service Designer (SC Cleared)

  • Remote 12 month initial
  • Inside IR35**We are supporting our government organisation customer to look for Service Designer (SC Cleared)
  • Role
    :Service Designer (SC Cleared):
  • Location
    :Remote:
  • Job type
    :Contract:
  • Duration
    :12 months
  • Inside IR35

Service Designer (SC Cleared)key responsibilities and skills:

  • Service designers work to create end-to-end enterprise experiences for prospects, customers, business partners, and employees that span face-to-face and digital interactions.
  • They use humancentered approaches to shape and define the value exchange between a service provider and the user across touch points, time, and channels.
  • Generating insights through research with users, staff and stakeholders to shape a holistic view of the total user experience;
  • Analyzing, consolidating, and communicating research findings to stakeholders in order to strategically frame, validate and quantify the problem being solved and help inform the wider strategic roadmap of initiatives.


Please feel free to contact myself - Daisy Nguyen at Gibbs Hybrid for a confidential chat to know more details about the role.

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