Cloud Administrator - Southend-on-Sea, United Kingdom - Nigel Frank International Limited

Tom O´Connor

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Tom O´Connor

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Description

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Cloud Administrator:

England
- £25,000 to £35,000 GBP

  • Administrator Role
  • Skills: Azure, cloud administrator, consultancy, IT, Project Engineer, O365, OFFICE365, IaaS, IaC, Infrastructure, remote, wfh
  • Level: Midlevel

Job description:

Cloud Administrator

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  • Cloud Administrator (Tier 2)


  • Fully remote

  • This fully remote role offers attractive salary of up to £35,000 and benefits.
  • In your first few weeks in this Cloud Engineer role, you can expect to:
  • Acting as a point of escalation for Tier 1 issues
  • Monitoring the Tier 2 escalation queue
  • Handling customer solution issues
  • Closing service desk tickets and escalating issues,
  • Talk to clients through series of actions via phone, chat, until they've solved a technical issue
  • Demonstrable experience in 2nd line support
  • Experience in monitoring, patching, change and escalations
  • Experience onboarding new customers
  • Exceptional Administration skills
  • App Virtualisation (RDS, AVD, Citrix etc) skills
  • Active Directory skills
  • PowerShell skills
This role will also involve participation in an on call rota where you will receive an on-call overtime payment.

  • In return for your knowledge and expertise, you will receive a salary of up to £35,000 and benefits package, including private health & dental care, a global bonus scheme and 28 days annual leave.

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