Coordinator - Aeb - Leytonstone, United Kingdom - Employability

Employability

Verified Company

Leytonstone, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Introduction:

Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Job Summary:

To provide a highly effective and efficient administration and support function for signing up new learners for Maximus UK AEB contracts.

Complying with the needs of the funders, stakeholder, and Maximus UK. Tracking of participants progression, claims and reporting.

This is a key role reporting to the Operation Manager and will require communication with a range of other teams and stakeholders.

Effective communication, attention to detail and accuracy are paramount in relation to obtaining information and robust evidence that meets the requirements of the contract specification and guidance within which we are governed.

Salary range for the role:

Essential Job Duties:

Ensure accurate information, advice and guidance to participants, providers, colleagues and employers.
Ensure relevant programme documentation is accurate and compliance is met through data entry, record keeping and correct completion of documentation
Ensure the timely and accurate submission of initial and completion documents for claims, by entering accurate information into the required systems to agreed deadlines.
Work with the delivery team and support services to rectify any compliance errors that relate to funding claims as required and ensure that all uploads are accurate.
To take the necessary steps to resolve any identified issues proactively.
Keep up to date with funding guidance and other contractual requirements, ensuring guidelines are followed.
Support the Operation Manager with other associated administration tasks including venue hire.
Maintain professional relationships with programme participants and with other staff, with particular attention to safeguarding, confidentiality and maintenance of professional boundaries.
To work flexibly as required, which may require some out of hours working

Education and Experience Requirements:

ESSENTIAL

Level 2/3 in Business Administration or Customer Service qualification or equivalent
Experience of working with IT systems including Microsoft Outlook, Word and Excel
Excellent verbal and written communication skills with ability to engage with a wide range of

people

Influencing skills that promote commitment and action
Customer focused with a strong commitment to customer care
Ability to plan and organise workload, and undertake multiple tasks simultaneously to meet required targets and deadlines
Strong team player with a positive and flexible approach to both work and colleagues
Creative problem solving skills
Aware of the principles of GDPR legislation
Knowledge of safeguarding, equal opportunities, health and safety
Independent and self motivated with the ability and initiative to take ownership and accountability for achieving departmental goals
Attention to detail and the ability to follow process
Able to work flexible hours and travel through prior arrangement as the needs of the job dictate

DESIRABLE

GCSE Grade C for Math and English or equivalent

Individual Competencies

Excellent Communicator
Organised and detailed oriented
Time Management
Industry Experience
Excellent IT skills
Professional Attitude and Appearance
Team Player

Note:

As well as possessing the necessary qualifications, skills, knowledge or experience, having the right mind-set and behaviours which are in line with our company values is equally important.

Our Ignite Performance framework gives equal weighting to KPI's, Objectives and Values and Behaviours.