Benefit Assessment Officer - Remote, United Kingdom - Fox Morris Group
Description
Benefit Assessment Officers X- North Northamptonshire Council (REMOTE/HYBRID WORKING)We are looking for a
Benefit Assessment Officers you will be based at:
We are currently working with North Northamptonshire Council to help recruit for two Benefit Assessment Officers
Overall purpose of job
To administer the Housing and Council Tax Benefit Scheme in accordance with Legislation and Council Policy
To provide assistance to the public in writing, by telephone or in person
Principal Responsibilities
Benefit Administration
Processes and maintains all types of Benefit Claims received using the Document Imaging Processing System.
Deals with Rent Officer referrals and Pre-Tenancy Determinations.
Identifies cases where discretion is required to be exercised and refers to the Senior Benefit Assistant for a decision.
Identifies cases where there is suspicion of fraud and refers such cases to the Fraud section for action.
Calculates amount of weekly benefit savings and notifies Benefit Enquiry Officer of result.
Issues and instigates Interventions.
To undertake monitoring of benefit transactions in accordance with legislation.
To report to the Benefits Manager with the results of monitoring exercises using computer technology.
Monitor performance in order to complete returns to government agencies relating to performance.
Keeping up to date with legislation.
Ensure Benefit claims are assessed accurately to ensure subsidy is maximised for residents of the Borough.
Overpayments
Identifies and categorises overpayments.
Determines the most appropriate method of recovery for overpayments and initiates recovery mechanism, e.g., from on-going entitlement, by sundry debt, through the Council Tax account.
Identifies cases where recovery of the overpayment is inappropriate and refers to the Senior Benefits Officer or Appeals and Overpayment Officer for a decision.
Liases with creditors section to facilitate direct payment for landlords and claimants by cheque or BACS.
Operates office machinery.
Complies with all Council Policies with particular reference to the Health & Safety, Equal Opportunity and Communication Policies.
Undertakes any other duties with the scope and grade of this post.
If you are looking for a new role or would like further information, please send across your up to date CV
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee
.
Look forward to speaking with you,
Job Types:
Full-time, Temporary contract
Contract length: 3-6 months
Pay:
£20.00-£30.00 per hour
Benefits:
- Casual dress
- Free parking
- Onsite parking
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application question(s):
- What rate do you require
Experience:
Universal Credits: 2 years (required)
Housing Benefits: 2 years (required)
Council Tax: 2 years (required)
Revenue Collection: 2 years (required)
Benefits Assessments: 2 years (required)
Capita System: 2 years (required)
Local Authority: 2 years (required)
Work Location:
Remote
Reference ID:
Benefit Assessment Officers x2 North Northamptonshire
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