Lettings Officer - Bedford, United Kingdom - Akton Recruitment

Akton Recruitment

Verified Company

Bedford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bedford

£33 Per Hour

I am recruiting for a local authority who is looking for someone to provide a customer focused rehousing service to support the Council's objectives to prevent and relieve homelessness.

Manage a caseload effectively to support and assist customers with rehousing actions that are owed a main housing duty and/or in temporary accommodation over 56 days under a notice period.

You will be Responsible for helping customers find and make the most of all the suitable settled rehousing opportunities available to them working closely with rehousing leads

This includes progressing nominations:

To Social Housing by supporting the customer with the assessment and bidding process as required, collating documents and reviewing risk assessments and support needs to ensure suitability and to contribute to quality nomination submissions to the housing association.

Being an advocate for the customer with the housing association when required.

To Private Sector Housing opportunities by ensuring the customer is ready with all the relevant nominations paperwork for shortlisting and/or a viewing in a timely manner.

To Supported Accommodation for eligible customers with an identified rehousing need, helping the customer to access the waiting list and progress any nominations.

This may include helping customers with forms, collating documents, attending interviews with clients and generally being their advocate when negotiating with a provider to secure placements to prevent and relieve homelessness.

Assisting customers with move on support and welfare needs including any financial assistance through DHPs, prevention loans or signposting to welfare benefits.

Maintain accurate administrative records in keeping with GDPR.