Porter Supervisor - Wigan, United Kingdom - Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
3 weeks ago
Description
PORTER SUPERVISOR Royal Albert Edward Infirmary.Band 3
37.5 hours over 5 days from 7 per week
Providing an efficient day to day service for the movement of patients, Pharmacy, Post and all manner of other items to and from all departments across the Trust.
Please be aware that the interview process will involve a practical assessment.
For information please contact Sandra Pennant on , or in writing to Hotel Services Manager, RAEI, Wigan Lane, Wigan, WN1 2NN.
To supervise the day to day running and organisation of portering duties to ensure the smooth and effective service provision for the transfer of patients, goods, mail, supplies and movements between clinical and non-clinical areas.
Assist and support the Deputy Hotel Services Managers across the whole range of duties in the efficient and cost effective operational utilisation and management of Porters/Storekeepers & Waste Porters across all sites.
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
As part of the Porter Team the Supervisor works closely with colleagues covering the full range of duties, including the supervision, direction, control and allocation of duties to others in order to ensure the efficient delivery of services to users.
Planning and Organisational Duties
Supervise and directs activities, prioritising work requests.
Monitors stock of Vernaid and Gas Cylinders including VIE Oxygen levels.
Undertakes the movement of patients and goods as required, including the movement of the deceased to the mortuary.
Communications and Key Working Relationships
Works with the Manager to implement changes in service delivery.
Liaises with Wards & Departments regarding the movement of patient goods
Handles complaints from users and takes preliminary action to resolve.
Liaises with external agencies and suppliers as required
Cascade Team Brief
Responsibility for Finance
Completes forms and costings for ad hoc work requests.
Maintains delivery note information for audit requirements.
Assists in the control and allocation of overtime within set guidelines
Authorises time sheets
Assists in the re-ordering of stock, as and when required
Allocation and security of keys within set guidelines
Responsibility for Human Resources
Plan rotas and allocates Porters duties, identifying staff shortages and resolving or covering where necessary to ensure mínimal disruption to service.
Manages first line sickness absence monitoring and Return to Work Interviews.
Completes PDR and KSF reviews with staff
Participates in recruitment and selection.
Responsibility for Health & Safety
Compliance with the Health & Safety at Work Act the post holder is required to fulfil a proactive role towards the management of risk in all of their actions.
This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Ensures all equipment is maintained in working order and reports faults, direct to manufacturer if necessaryAttends fire calls, acts as point of contact and directs Fire Brigade.
Attend relevant Training Courses as directed.
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