Key Worker - Derby, United Kingdom - Reed in Partnership

Reed in Partnership

Verified Company

Derby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you passionate about making a difference and helping others?

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?
Consider the role of a
Key Workerat
Reed in Partnership

At Reed in Partnership we are on a mission to be the partner of choice for developing people and their communities.

Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunitiesby working with employers and providing youth services.

What the role is about:

Key Workers are the front line of Reed in Partnership.

The main purpose of the role is to provide intensive, personalised one-to-one support to unemployed jobseekers (our participants) with aim of finding and sustaining employment.

You will also engage withemployers and make local communities aware of the benefits of our service.

Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Key Worker role.

Your day-to-day responsibilities could include:

Meeting with jobseekers, identifying any challenges and barriers with finding employment
Intensive 1 to 1 support
Identifying and supporting with barriers to work, specifically concerning health & disability
Knowledge and awareness of disability support
Providing inwork support
Carrying out 121 and Group Employability Training
Liaising with employers to identify any employment opportunities for the jobseekers
Outreach work promoting Reed in Partnership within the local community

Required Skills and Experience:

Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
Practical experience of working directly with people with moderate to severe disabilities and/or mental health issues, preferably in the field of employment related services, and with a proven track record of personally delivering recognised outcomes
Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
Experience of working in a performance target driven environment
Willingness to travel locally (e.g. to meet customers/employers).
A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination with GCSE English Language Grade B or above (or equivalent Level 2 qualification). _
If you do not possess this level of qualification you will be required to achieve a Level2 in a Literacy Assessment conducted at interview stage._

Desirable Attributes:

Experience of exposure to various customer groups.
Previous experience of a working in a similar role in Welfare to Work or publicly funded services
Any relevant advisory and/or training qualification e.g. Award in Education & Training (formally PTLLs Level 3), NVQ Advice & Guidance or equivalent.

**Disability Confident Commitment