Temporary Booking Clerk - Brighton, United Kingdom - Step Ahead

Step Ahead

Verified Company

Brighton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Booking Clerk - Temporary until September 2024

Brighton, East Sussex - On site

Start ASAP

£11.80 per hour

37.5 hours but 30 hours also considered

Why Work for Them?:

-
Supportive Environment: Work in a dynamic, patient-focused setting with a strong emphasis on teamwork and professional development.
- **Career Development**: Opportunities for training and growth within the organization.
- **Impactful Role**: Directly contribute to patient care and the smooth operation of outpatient services.

The Job Role and Responsibilities:

-
Appointment Management: Register, book, amend, and cancel outpatient appointments in line with patient access policies.
- **Patient Interaction**: Handle incoming queries from patients, GPs, and other hospital staff, providing clear and sensitive communication.
- **Data Management**: Update patient demographics and maintain accurate records in the patient administration system.
- **Operational Support**: Assist with the registration of new patient referrals and ensure appointments meet clinical urgency and waiting time guidelines.
- **Coordination**: Work with clinicians and other healthcare professionals to ensure efficient outpatient services.

The Person Specification:

-
Experience: Previous customer service or administrative experience required. NHS administration experience and familiarity with patient administration systems are desirable.
- **Skills**: Excellent verbal and written communication skills, strong organizational abilities, and problem-solving capabilities.
- **Attributes**: Ability to work under pressure, maintain confidentiality, and manage conflicting priorities. Flexibility and adaptability to changing policies and procedures are essential.

Join a team dedicated to providing excellent care every time and make a meaningful impact in the healthcare sector