Collections Advisor - Remote, United Kingdom - Baysfield Recruitment Ltd

Baysfield Recruitment Ltd

Verified Company

Remote, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position Overview

My client provides cash flow and risk management solutions to SME and corporate businesses as well as banks, independent lenders and Insolvency Practitioners from across the UK and Europe.

Comprising of commercial finance brokerage, debt collection agency and risk management experts, collectively they have helped thousands of businesses to improve their cash flow, manage their risk and achieve their objectives since 1997.

Due to growth my client is looking for a number of Collections Advisors to join their successful team and work across all areas of the product portfolio.

As a Collections Advisor you will be responsible for:

Managing a portfolio of live, current and overdue debit balance customer accounts
Resolve queries in a timely and satisfactory manner
Liaise with clients and provide updates on customer accounts
Facilitate and record escalations to the Collections Manager

To join the team you will need:

Excellent communication skills and telephone manner
High level of attention to detail

Computer proficiency

Word, Excel, Outlook and Sage or a similar accounts system
Proven team player with excellent interpersonal skills
Ability to work on their own initiative and as part of a team
Invoice Finance experience is desirable but not essential

Hours

37.5 hours per week
This role is remote with the adhoc requirement to visit my clients Head Office for team meetings and contact days. Expenses will be covered for travel etc.

Benefits

25 days holiday excluding bank holidays
Company pension scheme
Health Insurance and Life Assurance benefits after 12 months of service
Discretionary profit and performance related bonus
Access to professional and industryrecognised qualifications

Salary:
£20,000.00-£30,000.00 per year

Benefits:

Company pension
Private medical insurance
Work from home

Schedule:

Monday to Friday
Weekend availability

Experience:

Invoice Finance: 1 year (preferred)
Financial Services: 1 year (preferred)

Work Location:
Remote

Reference ID:
Collections Advisor