Operational Controller - Aylesford, United Kingdom - Amey plc

Amey plc

Verified Company

Aylesford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Your New Role:

We have a fantastic opportunity for a fix-term contract covering maternity leave role of Operational Controller to join our Kent in our Aylesford depot, ME20 7BU.

This is hybrid role where you have possibility to work 3 days out of 5 from home once your training will be completed.

The salary for this role is £23,000.

Amey has been working in partnership with Kent County Council since 2013, with a team of 150 operatives we deliver a full range of highways maintenance services from road and footway repairs and improvement schemes to gritting.

We provide 24-hour emergency cover for any incidents on the road network as well as investment in the highway's infrastructure.

By investing in local infrastructure, we aim to improve the county's highways, benefiting the community and people by keeping the towns and cities moving.

Operational Controller plays an important part in our daily on-site system operations.

You will manage the daily activities of gangs/operations against programme, including direct contact with gangs when appropriate, in line with agreed timescales and in accordance with SLAs and commercial contract.

You will be also responsible for maximisation of the productivity, the resources through reduction in wasted time, materials and operational costs, as well you will be liaising with Supervisors, provide updates of performance.

The standard hours of work are 40 hours per week, starting at 8am with finish at 5pm. Flexibility is available around your working hours.
Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you.

You will be responsible for:

Approval of draft resource programme, also reviews of suspended and rejected jobs on the system
Coordination with supervisors in the event of onsite issues and reviews of quality of programme with preworks coordinators
Produce daily and weekly report of gang activity and performance data
Liaise, schedule and coordination of emergency and less than 24 hour works (current day) if required for P1 priorities
Keep client updated on planned work activity
Communication with all parties to ensure daily performance targets are met
Deliver and continuously improve service levels
Raise health and safety concerns through close call process
Monitor P1-P3 scheduled works for start of work status to ensure permits submitted on time
Minimise cancellation of permits by adjusting works programme
Site visits with client to understand the process of raising works orders
Site visits with gang to see works in progress

Site visits to see different areas of business to widen understanding of contract, including schemes, specialist treatments and ancillary.

What makes this role unique is a possibility to gain additional experience in this role with options to move further within the company structure.

We want to hear from you if you have:

Competency in Microsoft Office
Experience of working on a Highways Maintenance Contract
Great communication skills that enable influencing at all levels of the business
Good team working skills and the ability to build strong working relationships with a breadth of customers and stakeholders
Ability to work effectively with financial and nonfinancial stakeholders
Good organizational and planning skills able to work independently and prioritise workload within busy and targetdriven environment
Analytical thinking can use data to drive operational and cost improvements
Excellent problem solving skills
Commercial Awareness understand SLAs and KPI; general understanding of billing

Ideally you will have experience in planning/co-ordination for Transport Infrastructure, specifically Highways Maintenance, and excellent organisation skills.

In addition to this, it would be desirable if you have good geographical knowledge beneficial to help you hit the ground running, although this is not essential as we will provide you with the required development you need to bring you up to speed.

What we offer you

When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program;
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Career Development