Medical Secretary - London, United Kingdom - Luna Partners
Description
Medical Secretary
City of London
£35,000 - £40,000 plus 27 days holiday plus Bank Holidays, pension scheme, development opportunities, daily fruit, social events.
Introduction:
A high end private healthcare clinic are recruiting for a Medical Secretary in a newly created role. This is a fantastic opportunity for an enthusiastic and client-focused person with exceptional communication and organisational skills.
What you will do as a Medical Secretary?
You will be responsible for every part of the client experience, ensuring 5* client service at every stage, from their initial enquiry to booking and follow-up.
Medical Secretary duties will include:
- Taking and managing client bookings, dealing with confidential information
- Maintaining outstanding standards in all aspects of the role, from client service to internal relationships
- Collating clients medical reports
- Meeting clients when they arrive and checkout
- Booking client lunches, hotel rooms and taxis
- Managing referrals with doctors and clients
- Supporting the clinical team on projects
Are you the right fit for the Medical Secretary role?
- Excellent communication skills and the ability to interact professionally with high net worth clients
- A professional attitude
- A calm and articulate telephone manner and excellent written English
- An enthusiastic, approachable, warm and confident person
- Ability to put people at ease
- Dedicated to outstanding client service and attention to detail
- Medical Secretary/Administration experience, ideally in private healthcare
- Interest in working in a cuttingedge healthcare environment providing the highest level of client service
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