Customer Service - Maidenhead, United Kingdom - Bridge of Hope

Bridge of Hope
Bridge of Hope
Verified Company
Maidenhead, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Our client is looking for a Customer Service Call Agents to join their busy expanding team
Training is provided
What could make you right for this role?
Worked in a call centre before? Complaint resolution? Worked Under pressure?
Then you'd be a perfect fit...
You will be liaising with clients and dealing with customer queries and complaints on a daily basis.


Duties:


  • Accurate update and maintenance of files and data related to damage reports
  • Ad hoc entering of claims into company database, ensuring accuracy at all times
  • Arranging and following up on the collection of damaged items and the delivery of repaired or replacement items through third party suppliers
  • Assessment of collected items to determine whether repair or replacement is the appropriate course of action
  • Dealing with customer complaints and resolving in a timely manner
Skills Required

  • Fluent or native written and spoken English essential
  • Basic MS Office skills essential
  • GCSE (or equivalent) in Maths, English essential
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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