Visitor Engagement Volunteer - Hertfordshire, United Kingdom - BIAZA

BIAZA
BIAZA
Verified Company
Hertfordshire, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Paradise Wildlife Park

  • Hertfordshire
    Contact:

Sector:


  • Conservation
    Type:
  • Volunteer
    Contract type:
  • Parttime
    Salary:
  • Volunteer Position (unpaid)
    Visitor Engagement Volunteers Wanted at Paradise Wildlife Park

(Zoological Society Hertfordshire)


We want to make our zoo as accessible and friendly as possible, so we are looking for volunteers to provide a friendly welcome and to interact with and assist all our visitors.

Prior knowledge of the zoo or the animals we have onsite is not necessary, but you do need to be enthusiastic and willing to learn.


Teamwork is vital to this role, punctuality and reliability are also important, as is adherence to security and health and safety procedures.

You will be volunteering under the guidance of our Volunteer Coordinator and other zoo staff.

You will be required to be on your feet for most of your time at the zoo, although seating may be provided in certain areas.


Visitor Engagement Volunteer Tasks:


  • Providing a warm welcome to visitors
  • Interacting with visitors in a helpful manner
  • Acting as a guide to the zoo, supplying information about the animals and exhibits, and answering questions from visitors (or directing them to members of staff who can).
  • Helping with special events
  • Maintain security by observing and monitoring visitors and following health & safety rules and procedures

Why Volunteer at ZSH?

  • Get involved in conservation
  • Join a supportive, professional and enthusiastic team of like minded people
  • Meet new people
  • You will be provided with relevant training and given the opportunity to develop a range of skills within a zoo environment
  • A chance to volunteer in beautiful surroundings, alongside our amazing animals

What are we looking for?

  • People with an interest in animals and conservation
  • Individuals who are friendly, articulate, confident and at ease talking to visitors
  • An understanding of what great customer service entails and be happy to deliver this consistently
  • Reliable and can commit to regular attendance
  • A willingness to listen, learn and keep up to date with information
  • People that demonstrate our core volunteer values: Enthusiasm, warmth, knowledge, confidence and flexibility

Requirements:


You must be over 17 years of age, able to commit to at least one day a week, including weekends, and able to make your own way to the zoo (as there is no public transport to the site).

We provide a full induction and training relevant to the role so can only consider long term volunteers.
We will require two references from previous employers, educators or other suitably professional individuals.

Please note:
There is no direct contact with animals in this role.

Location:
Onsite at Paradise Wildlife Park, White Stubbs Lane, Broxbourne, EN10 7QA
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