Assistant - Rugby, United Kingdom - Colas

Colas

Verified Company

Rugby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At Colas Rail, we have over one hundred years of experience in delivering major innovations across our sector. Every day, thousands of train run on tracks built or maintained by Colas Rail.

We deliver on the challenges set by a rapidly changing railway environment - constantly seeking to adapt our behaviour and culture to not only meet and exceed the expectations of our customers and stakeholders, but to also continuously develop and support our people.

Purpose of the role:

To continuously monitor and manage the real time performance delivery and the operation of all Colas Rail Freight services, as well as reporting and escalating all accidents and incidents to management and relevant stakeholders.

Below tasks are the mandatory requirements for this role,

Active communication between staff involved in running the scheduled services and in cases of widespread disruption to Colas services, the Management Team and various customers
Continuous monitoring and control of resources to ensure that they are provided at the correct time and place as demanded by Daily Train Plan, rosters, loco and train plans
Minimise and manage the effects of operational incidents, cancellations, and lateness
Continued monitoring of services, to ensure that they are correctly controlled and regulated by Network Rail, and that Colas services are not disadvantaged against other train services.
Complying with Rail Group Standards and all Colas Rail standards, processes and procedures, Codes of Practice, Rules and Regulations and procedural instructions relevant to the activity
To act as first line representative for Colas Rail interests

Key Responsibilities:

Safety

Monitor and manage the normal day to day operation of all Colas Rail Freight services in a safe and complaint manner in accordance with Colas Rail ROGS, Railway Group Standards and Colas Rail standards and procedures
Ensure a positive safety culture is developed within your area of responsibility, which is supported by robust processes in accordance with Company standards and industry legislation
Be aware of the arrangements for fitness for duty checks for safety critical work staff.
Compile working time exceedance forms for safety critical staff
Record and report all accidents, incidents and breaches of any Colas Rail Health, Safety and Environmental Policies. Compile preliminary level 1 reports as required
Ensure that any safety equipment provided to you that you have been trained to use, is deployed in a proper and appropriate manner

Quality

Monitor all Colas Rail Freight services in real time, using TRUST (Train Running Under System TOPS) and CCF (Control Centre for the Future)
Report in real time all instances and major service disruptions including fleet failures and staff absence to relevant management team and customers
Producing real time log inputs, issuing State and Nation reports, daily Freight logs and daily Freight reports.
Produce performance KPI reports that include detailed delay attribution information to the requirements of the Business
Accurately producing trains consists, using Train Operations Processing Systems (TOPS) and issue to relevant operational staff
Submitting VSTPs (Very Short Train Plan) requests to Network Rail as required, or requested by planning and operational teams
Deliver effective communication in relation to all aspects of the daily train plan during normal and disrupted operations.
Work as per your rotational roster, and inform your line manager of any upcoming annual leave request at least 8 weeks in advance
Deliver and monitor the daily train plan (Network rail and Commercial), if required liaising with Freight management team to take into account priorities and adjustments to ensure delays are minimised
Monitor service performance and feedback suggestions to Delivery and Planning teams
Monitor all train services throughout and identify reasons for delay to feedback
Proactively manage resource rosters and plans to cover any short notice sickness and disruption through the most costeffective means. Liaise and keep Delivery managers informed

Profitability

Ensure all train movements are managed to eradicate any eventuality of subsequent costs for third party train delays
To have thorough knowledge of commercial implications and proactively manage commercial issues on shift
Cost effectively manage the use of taxis by using spare and available internal resources as well as public transport wherever possible
To understand the reporting and escalating lines between the different division and report appropriately

Person Specification:

Experience of Railway Operations
Experience of working within a highly pressurised operations environment
Experience of real time decisionmaking
Good oral and written communication skills to communicate with staff, management, customers at all levels
Good negotiating skills and ability to make objective decisions
Must be