Customer Service Advisor - Solihull, United Kingdom - The Curve Group

The Curve Group

Verified Company

Solihull, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you want to work for a business that has a
passion for its local community, right here in Solihull?

Do you want to work for a business that gives you a
paid volunteering day to work with a local charity.

How you spend your paid volunteering day is your choice.

Some employees have done lake cleans, cake bakes, sky diving, litter picking,care home painting - the options on how you can make a difference are endless.

BNP Paribas Group has given
1 million hours to supporting local charities. You could be part of that.

You can also make a different with our customers:

Be the
kind voice on the end of the phone
Be the
friendly ear when they're having a difficult day

It's a phone-based role, but we're not about rushing customers off the phone to answer the next call. We're about taking the time to listen, understand, create a solution, and ensure a happy customer. When you're not supporting customers, you'll be updatingthe system - and full training is given on this.

Flexibility:

We've got that. You can spend time at home, but also in the office where there is a social environment. An environment where you can
learn from those around you and grab a coffee with a colleague on your breaks. That's a coffee from a proper mug too no single use plastics here as we care about the
environment too.

What else can you expect?

20 days holiday + bank holidays + an extra day for every year's service
Monthly bonus opportunity
Discounts gyms, restaurants, days out, travel
Team incentives and rewards
Continuous training and development we also recruit and promote from within so this could be the start of something much bigger for you