Call Centre Executive - Belfast, United Kingdom - CSP GROUP LTD

CSP GROUP LTD
CSP GROUP LTD
Verified Company
Belfast, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Answer incoming calls promptly and professionally
  • Respond to customer inquiries and resolve issues promptly
  • Make outbound calls to follow up on customer concerns or inquiries
  • Utilize scripts to provide information about products or services\
  • Upsell products or services when appropriate
  • Maintain accurate records of customer interactions in the database
  • Perform data entry tasks accurately

Skills:


  • Proficient in English
  • Ability to analyze situations and provide effective solutions
  • Excellent communication skills with a focus on phone etiquette
  • Strong data entry skills with attention to detail
  • Experience in upselling products or services is beneficial

Job Types:
Full-time, Permanent


Pay:
From £23,717.69 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 19/04/2024
More jobs from CSP GROUP LTD
See all jobs of CSP GROUP LTD