Housing Options Officer - Taunton, United Kingdom - iWork Recruitment Limited

iWork Recruitment Limited
iWork Recruitment Limited
Verified Company
Taunton, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Contract to start on until with a possible extension.


Remote working

Must have a good working knowledge of the Homelessness Reduction Act and experience using the Locata system.

Workers must be able to deliver messaging to service users in a compassionate and sympathetic manner

Role Purpose:

Provide advice, information and assistance to applicants who are homeless or at risk of homelessness.

Help applicants to explore their housing options and find suitable accommodation that meets their needs.

To work with a range of partners and agencies to prevent and reduce homelessness in the community.


Main Duties and Responsibilities:

Offer advice and information on topics such as homelessness prevention, housing options, tenure rights and security of tenure.

Make advice accessible to all applicants and help them avoid or resolve homelessness and secure long-term housing solutions.


Make enquiries and collect all relevant information from the applicant including financial statements or health information and carry out other verification checks as necessary, including authorised communication with statutory and voluntary agencies to support decision making.

Choice Based Lettings scheme and ensure these are completed in a timely manner.


Carry out an assessment of circumstances and needs to identify what has caused the homelessness or threat of homelessness and the housing needs of the applicant and any support needs to be able to secure and retain accommodation.

Following the assessment, create a personalised housing plan with the applicant to help them retain or find accommodation.


Make appropriate referrals to partner agencies and organisations to help with issues such as access to private rented accommodation, benefits, relationship breakdown, debt, budgeting, warrant,substance misuse, domestic abuse, rough sleeping, mental health, health, support, complex needs and learning difficulties.


RQ

Salary:
£15.70 per hour


Work Location:
In person


Reference ID:

RQ
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