Operations Manager - Sheffield, United Kingdom - Reed Business Support

Tom O´Connor

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Tom O´Connor

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Description

I am currently recruiting for an
Operations Manager / Project Manager to work at my client a leading local authority based in Sheffield.

Hybrid working is available with 1 or 2 days being required in the office.


This is an exciting role and offers the chance to head up a newly created team to work on a new project being implemented in Sheffield.


Your duties will involve:


  • Manage the performance of a variety of programme activities and contracts
  • Setting up processes and procedures so that everything is in place for the go live date of the project
  • Manage a team of 8 staff which will grow over time
  • Coordinate a variety of stakeholders and departments in the successful implementation of the overall project
  • Develop and maintain stakeholder and delivery partner relationships to underpin effective delivery and commitment
  • Handling calls that are escalated by the team to resolution
  • Manage the workflow and coordiate resources accordingly
  • Provide MI and report stats to the board and external bodies by Interrogating data

To be successful as a process administrator you will:

  • Have a strong background in project management
  • Be confident in setting up processes and procedures
  • Pick up and understand the processes already in place quickly
  • Have strong communication skills both written and oral
  • Work successfully as part of a team
  • Have IT skills both in MS packages and the use of CRM systems
  • Have high levels of accuracy and attention to detail

The hours of work are full time and from 8.45am to 5.15pm, Monday to Friday.
**An attractive hourly rate of £22.51 (PAYE) is on offer or £28.06 per hour via umbrella.

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