Admin Assistant - Livingston, United Kingdom - Amberstone Security

Amberstone Security
Amberstone Security
Verified Company
Livingston, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

ASEL Group provides the dynamic risk management methodology, thought leadership and technology infrastructure that sits behind our specialised safety and security businesses in the UK and Europe.

We bring together expertise from inside the security business, data science specialists, and external transformation professionals to create a proposition that is truly unique in our industry where we truly put dynamic data at the centre of our business.


Our scale and innovative technology platform mean we have partnerships, some of which are unique, with some of the most exciting technology affiliates today which we then combine with our security eco system to deliver a holistic, dynamic risk management solution for our clients.


We believe it is important that, when managing your security risks, you work with a partner who has an in depth understanding of your sector, the present risks, the technology solutions available, and who can form an integrated solution that is tailored to you.


Each year we are audited under the ACS (Approved Contractor Scheme) assessment and remain within the top ACS approved security companies within the UK.


We have an opportunity in our Livingston Office for an Administrator with extensive opportunity to develop your knowledge in Employee Relations

Main Objectives:


  • To provide day to day administration support to the regional field teams and project managers to ensure efficient and accurate admin duties
  • Ensure that the operation runs seamlessly in line with the field team expectations
  • To provide one point of contact for all administration duties for dedicated account admin
  • For our customers to receive the same firstclass service levels and communication skills throughout the department with multi skilled administrators using all reporting systems
  • Develop long term relationships with internal and external teams
  • Cross functional team working with all departments in the business
  • Understand our client's operations and support specifically to clients' needs as and when from an administrative view.
  • Reviewing insight reports and actioning weak links
  • Reviewing all complaints and responded once investigated by field team
  • Ordering of uniform and tracking over orders and managing budget
  • Audit compliance support by supporting with assignment instruction build and risk assessment build
  • Completion of employee ID badges.
  • Be able to engage on conference calls and potentially notetake if required and follow through with actions
Some of these duties may vary dependant on business needs.


Experience and knowledge desired, not compulsory:

  • PC literate, word, excel, capable of working on in house systems
  • National 5 english
  • Experience of working in the security industry would be of benefit, but is not essential
  • Experience in projects administration desirable
  • Experience in delivering client focused solutions based on customer needs
  • Proven ability to manage multiple projects new contract wins
  • Ability to prioritize
  • Excellent time management essential
  • Keen attention to detail and adherence to deadlines
  • Previous experience of working in a busy office environment would be of benefit working to strict deadlines, providing excellent customer service both internal and external is critical
  • Full training will be given where required

Qualities:


  • We are looking for a hard working committed individual, who can work in a team environment willing to learn and progress, be part of a winning and successful team, with drive, motivation, commitment and the ability to work under pressure.
  • Motivated in what they do
  • High Communication Skills/Communicate Clearly with accuracy and knowledge of accounts
  • Ability to make a difference
Great People Person and team player
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