Apprentice - Bradford, United Kingdom - Bradford Teaching Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description
Duties may include;

Support with Appointment booking/diary management/Rescheduling appointments via Telephone

Completing standard documentation in accordance with Department/Trust Protocols.

Data collection/ input

Use of local databases and IT systems, as appropriate

Supporting the Secretarial Team & general Admin duties

Input and basic manipulation of spreadsheets

Photocopying/ Faxing/Scanning

Supporting the management team with waiting lists, Tracking and validating Patients

Distribution and sorting of internal mail

Demonstrating a professional approach to the work as required by the team management.

Taking ownership of any issues or problems and escalating these to the appropriate team member.

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
We value people

We are one team

We care


We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Duties will vary according to area of allocation. However, Apprentices will perform a variety of Administration & Clerical duties under the supervision of more experienced staff which may include;

Support with Appointment booking/diary management/Rescheduling appointments via Telephone

Completing standard documentation in accordance with Department/Trust Protocols.

Data collection/ input

Use of local databases and IT systems, as appropriate

Supporting the Secretarial Team & general Admin duties

Input and basic manipulation of spreadsheets

Photocopying/ Faxing/Scanning

Supporting the management team with waiting lists, Tracking and validating Patients

Actioning weekly IPM RTT Reports

Prioritisation of workload

Taking ownership of the completion of any tasks given within an allotted timeframe.

Demonstrating a professional approach to the work as required by the team management.

Taking ownership of any issues or problems and escalating these to the appropriate team member.

Taking responsibility for working within agreed Standard Operating Procedures.

To ensure confidentiality of information relating to patient, relatives and/or staff.

Any other duties as required and appropriate to the level of this post.

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